We are committed to providing our customers with the highest quality luxury fashion products. However, if you are not completely satisfied with your purchase, we are happy to assist with returns or exchanges under the following conditions

Products must be returned within 14 days from the date of receipt.

Products must be in their original condition, unused, unwashed, and undamaged.

All tags, original packaging, and accompanying accessories (if any) must remain intact.

Custom-made products, discounted or promotional items, and used products are not eligible for returns or exchanges.

To initiate a return or exchange, please follow these steps

Contact our customer service team via [email/phone] to notify us of your return request.

Provide information about the product and the reason for the return.

We will confirm and guide you through the process of returning the product.

Customers are responsible for shipping costs when returning items, except in cases where the product is defective or the mistake is on our part.

If your return request is accepted, we will issue a refund (excluding original shipping costs) or send a replacement product as requested.

Once we receive the returned product, we will inspect its condition within 5-7 business days.

After the inspection is complete, we will notify you of the result and proceed with the refund or exchange as quickly as possible.

If you have any questions regarding our return policy, please feel free to contact us at [Contact Information].